2022
1800 Flowers
Our role focused on maintaining and enhancing the user experience of the 1-800-Flowers.com app. This involved diligent bug fixing, performance optimization, and ensuring the app's stability and reliability. Our work contributed to a seamless flower and gift delivery experience, allowing users to effortlessly send flowers, plants, and gifts with just a few taps, regardless of the occasion or distance.
Fix App Store issues
Bug fixing and performance improvements
We were tasked with the essential responsibilities of maintaining, bug fixing, and optimizing the performance of the 1-800-Flowers.com app. Our approach was holistic, focusing on identifying and resolving any issues that could impact user experience, enhancing the app's overall stability, and implementing performance improvements to ensure a fast, efficient, and reliable service.
Our efforts were directed at refining the user journey within the app, facilitating seamless interactions whether users were browsing the latest arrivals and arrangements for various occasions like Easter, Mother's Day, and spring, or selecting the perfect bouquet for birthdays, love and romance, sympathy and funerals, among others. We aimed to ensure that every feature of the app, from exploring floral subscriptions and international delivery options to navigating the 1-800-Flowers Marketplace for personalized gifts, was intuitive, efficient, and free from hindrances that could detract from user satisfaction.
Additionally, we focused on optimizing the app’s performance to adeptly handle a broad spectrum of user interactions, enhancing the security and ease of the checkout process, supporting the Celebrations Passport program for exclusive benefits, and ensuring that every flower delivery adhered to our 100% smile guarantee.
Through our meticulous attention to detail and commitment to excellence, our team efforts helped to fortify the 1-800-Flowers.com app as a premier platform for convenient flower and gift delivery. Our work not only improved the app’s functionality but also reinforced our brand’s dedication to delivering joy and facilitating emotional expressions through flowers and gifts, making every occasion unforgettable for our users.